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Privacy Policy

BD Electrical Services ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you interact with us, and outlines your rights under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us using the details provided below.


1. Data Controller

The data controller is BD Electrical Services

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2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, title, date of birth, and gender.

  • Contact Data: Address, email address, and phone numbers.

  • Financial Data: Bank account details and payment information.

  • Transaction Data: Details of services you have purchased from us.

  • Technical Data: IP address, browser type, and other technology used to access our website.

  • Marketing and Communications Data: Preferences for receiving marketing communications and your communication preferences.

We only collect data that is necessary for the purposes outlined in this policy.
 

3. How We Collect Your Data

We collect your data through:

  • Direct Interactions: When you contact us by phone, email, or via our website, or when you use our services.

  • Automated Technologies: Cookies and similar technologies when you visit our website.

  • Third Parties: Information from contractors, suppliers, or credit reference agencies.
     

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide electrical services and respond to your inquiries.

  • To process payments and invoices.

  • To manage our relationship with you, including sending service updates.

  • To comply with legal obligations, such as record-keeping.

  • To send promotional material, where you have consented to receive such communications.
     

5. Legal Basis for Processing

We rely on the following lawful bases to process your personal data:

  • Contract: Processing is necessary for the performance of a contract with you.

  • Consent: Where you have explicitly consented to receive marketing communications.

  • Legal Obligation: To comply with our legal and regulatory requirements.

  • Legitimate Interests: To manage our business and provide efficient services to our clients.
     

6. Sharing Your Data

We do not sell your personal data. However, we may share your information with:

  • Service providers and contractors working on our behalf.

  • Professional advisers, such as accountants or legal professionals.

  • Government authorities or regulators where required by law.
     

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:

  • Secure storage of data.

  • Access controls and encryption.

  • Regular staff training on data protection.
     

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data.

9. Your Rights

Under UK data protection law, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal requirements.

  • Restriction: Request restriction of processing under certain circumstances.

  • Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

  • Objection: Object to processing based on legitimate interests or for direct marketing.

  • Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided above.
 

10. Cookies

Our website uses cookies to improve user experience and analyze website traffic. For more information, please see our Cookie Policy [Insert Link to Cookie Policy].
 

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Any updates will be posted on our website, and where appropriate, notified to you by email.
 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: 
Phone: 07838 160198

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You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data appropriately. Visit www.ico.org.uk for more information.

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